Returns & Exchanges

We want you to be completely in love with your Anna Sui purchase. If you are not satisfied, we accept returns of unworn, unwashed, or defective merchandise within 30 days of the original ship date.

1

Initiate Your Return

Visit our online return portal with your order number and zip code to select the items you wish to send back and receive a return authorization.

2

Prepare the Package

Securely pack your items in the original packaging, ensuring all designer tags and hygiene seals are intact to qualify for a full refund.

3

Attach the Label

Print the prepaid shipping label provided via email and affix it to the outside of your package, removing any previous shipping stickers.

4

Ship and Track

Drop off your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 7-10 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing